Shipping policy

Last updated: May 18, 2026

At Amaya Discount Furniture, we are committed to providing reliable and affordable delivery for your furniture purchases. Please review our shipping policy carefully before placing your order.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will begin processing the next business day.
  • Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Areas

We currently ship within the continental United States.

At this time, we do not ship to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • U.S. Territories
  • International locations

For special delivery requests, please contact our customer support team before placing your order.

Delivery Timeframes

Estimated delivery times vary depending on the product type and delivery location.

Product Type

Estimated Delivery Time

Small Parcel Items

3–7 Business Days

Large Furniture Deliveries

1–3 Weeks

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, inventory availability, or high-volume periods.

Furniture Delivery

Large furniture items may be delivered using a freight carrier or local delivery service.

Standard Delivery Includes:

  • Delivery to your doorstep, garage, or first accessible dry area

Delivery Does Not Include:

  • Assembly services
  • Removal of packaging materials
  • Stair carries unless specifically arranged
  • Moving existing furniture

Additional delivery fees may apply for:

  • Remote areas
  • Stairs or elevator access
  • Redelivery attempts
  • Missed appointments

Shipping Costs

Shipping charges are calculated at checkout based on:

  • Item size and weight
  • Delivery destination
  • Shipping method selected

We may occasionally offer:

  • Free shipping promotions
  • Local delivery specials
  • In-store pickup options

These promotions are subject to change without notice.

Order Tracking

Tracking information will be emailed once your order ships.

Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

Damaged or Missing Items

Please inspect your order immediately upon delivery.

If your item arrives damaged or if items are missing:

  1. Note any visible damage on the delivery receipt
  2. Take photos of the packaging and product
  3. Contact us within 48 hours of delivery

Failure to report damages within this timeframe may affect claim eligibility.

Delayed or Lost Shipments

While we work closely with our shipping partners, delays can occasionally occur.

If your shipment appears lost or significantly delayed, please contact us and we will assist in filing a carrier investigation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Amaya Discount Furniture is not responsible for:

  • Delays caused by incorrect addresses
  • Additional shipping fees due to address corrections
  • Orders delivered to incorrectly provided addresses

Refused Deliveries

If a delivery is refused for reasons other than shipping damage, the customer may be responsible for:

  • Return shipping charges
  • Restocking fees
  • Original delivery costs

Contact Us

If you have questions about shipping or delivery, please contact us:

Amaya Discount Furniture
sales@amayadiscountfurniture.com
713-952-9172
Amaya Discount Furniture